Technical Support

Combining years of collective knowledge with diverse research and clinical laboratory experience, BD Biosciences application and field service teams provide timely, professional application and instrument support. They can address issues related to instruments, software, and reagents across a broad range of applications.

Experts can be dispatched to your site when needed for periodic preventative maintenance or onsite scientific support.

Request Support

General Technical Support: 877.232.8995

Media and Supplement Support: 800.638.8663

Click here for bioprocessing media.

Click here for international contact details.

877.232.8995 - General Telephone Technical Support Menu

Prompt Support Issue/Sub-Prompt
2 For Instrument Support and Service
3 For Technical Assistance with reagents and software applications
1 Advanced Bioprocessing Technical Assistance
2 Research Reagents Technical Assistance
3 Clinical Reagents Technical Assistance
4 For Service Contract Administration
5 For Customer Education and Training