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Order Management


For Professionals in Research and Clinical Diagnostics


BD Biosciences offers a variety of ways for you to place and track orders so you can find a solution that works with your purchasing process. Our highly skilled order support group can help you choose the instruments, reagents and supplies that best meet your needs.


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Online order inquires

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  • Institutional pricing
    Sign in to automatically see all products listed with any institutional discounts you have in place.
  • Shopping lists
    Multiple, shareable shopping lists make it easy to place orders, share lists with colleagues or send lists to whomever purchases on your behalf.
  • Online promotions
    Shop online to take advantage of special offers exclusive to our online store.
  • Mobile friendly
    Our site is fully optimized for smartphones so you can access product information, find resources, place orders and check order status on the go.
  • Order history
    Your full order history is available online, including orders placed offline, so you can easily check shipping status or reorder items.

Offline orders

For instrument orders, your BD Biosciences Sales Representative can help you choose the instrument and options that best meet your needs. For reagents and supplies, a Customer Service Representative can help you select products, generate and confirm orders, and can direct you to the right BD resource for assistance with technical questions.


Offline order inquires

Tel: 1800 656 100 (Australia) or 0800 572 468 (New Zealand)


See Support page for your local BD Biosciences contacts.


What to include on a purchase order

For the most efficient order processing, please include the following information on your purchase order or correspondence:     


        1. Purchase order number                                                                   

        2. Shipping address

        3. Billing address

        4. Catalog number and description

        5. Quantity and size required

        6. Name and phone number of purchasing agent

        7. Name and phone number of end user

        8. Quotation number (if applicable)

        9. Vendor name (Becton, Dickinson and Company)

        10. Vendor address:

                  Becton Dickinson Pty Ltd 
                  Level 5, 66 Waterloo Road 
                  Macquarie Park, NSW 2113 
                  New Zealand 
                  Becton Dickinson Ltd 
                  14B George Bourke Drive 
                  Mt Wellington, Auckland 1060 
                  or the remit to the address located on the top right portion of your invoice

        11. Signature of authorized representative and date

        12. Standard payment terms are net 30 days

Refer to manufacturer's instructions for use and related User Manuals and Technical Data Sheets before using this product as described.

Comparisons, where applicable, are made against older BD technology, manual methods or are general performance claims. Comparisons are not made against non-BD technologies, unless otherwise noted.