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For Professionals in Research and Clinical Diagnostics.

Get answers to the most frequently asked questions regarding the warranty, support and service contracts on your instruments. We have compiled a set of FAQs and answers here.


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Refer to manufacturer's instructions for use and related User Manuals and Technical Data Sheets before using this product as described.

Comparisons, where applicable, are made against older BD technology, manual methods or are general performance claims. Comparisons are not made against non-BD technologies, unless otherwise noted.