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Product Technical Support


For Professionals in Research and Clinical Diagnostics


What can we help you with?


At BD Biosciences, we pride ourselves on our excellent product and technical support. All our products are backed by our >45 years of flow cytometry expertise and support resources. Combining years of collective knowledge with diverse research and clinical laboratory experience, our application and field service teams provide timely, professional application and instrument support. They can address issues related to instruments, software and reagents across a broad range of applications. Experts can be dispatched to your site when needed for periodic preventative maintenance or onsite scientific support.

Contact Us


If you are experiencing issues with an instrument and require assistance, you can reach our service support team on 1800 804 094 or via email at If you require technical application support, please do not hesitate to contact your local BD Biosciences Applications Specialist.


Refer to manufacturer's instructions for use and related User Manuals and Technical Data Sheets before using this product as described.

Comparisons, where applicable, are made against older BD technology, manual methods or are general performance claims. Comparisons are not made against non-BD technologies, unless otherwise noted.