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If you encounter problems while ordering, please contact us at BDBCustomerService@bd.com
For Professionals in Research and Clinical Diagnostics
BD Biosciences offers a variety of ways for you to place and track orders so you can find a solution that works with your purchasing process. Our highly skilled order support group can help you choose the instruments, reagents and supplies that best meet your needs.
Our online store provides a robust shopping experience with powerful search tools and resources.
For online orders sign in to your account or contact bdb_anz@bd.com.
For instrument orders, your BD Biosciences Sales Representative can help you choose the instrument and options that best meet your needs. For reagents and supplies, a Customer Service Representative can help you select products, generate and confirm orders, and can direct you to the right BD resource for assistance with technical questions.
Tel: 1800 656 100 (Australia) or 0800 572 468 (New Zealand)
Email: bdb_anz@bd.com
See Support page for your local BD Biosciences contacts.
For the most efficient order processing, please include the following information on your purchase order or correspondence:
1. Purchase order number
2. Shipping address
3. Billing address
4. Catalog number and description
5. Quantity and size required
6. Name and phone number of purchasing agent
7. Name and phone number of end user
8. Quotation number (if applicable)
9. Vendor name (Becton, Dickinson and Company)
10. Vendor address:
Australia
Becton Dickinson Pty Ltd
Level 5, 66 Waterloo Road
Macquarie Park, NSW 2113
New Zealand
Becton Dickinson Ltd
14B George Bourke Drive
Mt Wellington, Auckland 1060
or the remit to address located on the top right portion of your invoice
11. Signature of authorized representative and date
12. Standard payment terms are net 30 days
Refer to manufacturer's instructions for use and related User Manuals and Technical Data Sheets before using this product as described.
Comparisons, where applicable, are made against older BD technology, manual methods or are general performance claims. Comparisons are not made against non-BD technologies, unless otherwise noted.
