Support

Technical Support

High-quality helpdesk assistance and on-site support services are designed to help ensure instrument up-time, troubleshoot applications, and enhance lab productivity.

General Technical Support: 877.232.8995
ResearchApplications@bd.com
ClinicalApplications@bd.com

Media and Supplement Support: 800.638.8663

BD Accuri Technical Support: 734.994.8000 or TechSupport@AccuriCytometers.com

Click here for Bioprocessing Media.

Click here for international contact details.


877.232.8995 - General Telephone Technical Support Menu

PromptSupport Issue/Sub-Prompt
Support Prompt Button 2For Instrument Support and Service
Support Prompt Button 3For Technical Assistance with labware, reagents, and software applications
Support Sub-Prompt Button 1 Discovery Labware Technical Assistance
Support Sub-Prompt Button 2 Research Reagents Technical Assistance
Support Sub-Prompt Button 3 Clinical Reagents Technical Assistance
Support Prompt Button 4For Service Contract Administration
Support Prompt Button 5For Customer Education and Training