Support

Ordering

General Contact Information

Phone:  877.232.8995
Fax:  800.325.9637
Online: For online orders, sign in to bdbiosciences.com or Ask BD.
Sales Representatives:  Contact your local sales representative directly.


ADME/Tox Contract Research Services
Phone:  888.334.5229 x2246 or 781.935.5115 x2246
Email:  admetox@bd.com


Media and Supplements Technical Service and Support
Phone: 800.638.8663
Sales Representatives:  Contact your local sales representative directly.


Global Contacts
Access full contact details for all global offices.


What to Include on a Purchase Order

For the most efficient order processing, please include the following information on your purchase order or correspondence:

  1. Purchase order number
  2. Shipping address
  3. Billing address
  4. Catalog number and description
  5. Quantity and size required
  6. Name and phone number of purchasing agent
  7. Name and phone number of end user
  8. Quotation number (if applicable)
  9. Credit card number and expiration date (if applicable)
  10. Vendor name (BD Biosciences)
  11. Vendor address, either:

    BD Biosciences
    2350 Qume Drive
    San Jose, CA 95131
    or
    one of the two valid BD lockbox addresses:

    East Coast Lockbox
    BD Biosciences
    21588 Network Place
    Chicago, IL 60673-1215

    West Coast Lockbox
    BD Biosciences
    PO Box 100921
    Pasadena, CA 91189-0921

  12. BD standard payment terms are net 30 days.
  13. Signature of authorized representative and date.