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Training
Hands-on training is included with each BD FACSAria II cell sorter. In addition, training courses are held at BD training centers worldwide. BD flow cytometry training courses combine theory and practice to provide participants with the skills and experience they need to take full advantage of the capabilities of the BD FACSAria II cell sorter.
Technical application support
BD Biosciences technical applications support specialists are available to provide field- or phone-based assistance and advice. Expert in a diverse array of topics, BD technical application specialists are well equipped to address customer needs in both instrument and application support.
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Field service engineers
When instrument installation or service is required, a BD Biosciences Technical Field Service Engineer can be dispatched to the customer site. BD Biosciences field service engineers are located across the world. On-site service and maintenance agreements are available to provide long-term support for the BD FACSAria II.
Custom services
Mobilizing technology for research applications requires close collaboration. The Custom Technology Team (CTT) at BD Biosciences works with customers to provide solutions through custom reagents, panels, and assay protocols.
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Staffed by leading scientists with
the breadth and depth of scientific
and technical expertise, the CTT team
will coordinate with researchers to
study the problem at hand, make recommendations, and help implement the solutions. In this way, BD Biosciences technical know-how is translated into practical solutions that allow customers to focus on research.
Special Order Research Products
Instruments can be customized to meet customer requirements via the Special Order Research Products (SORP) programs.
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| « Controls and Analysis |
