Support
Ordering
BD Biosciences sales and customer service representatives are ready to help you place your order, check on order status, answer questions, or direct you to the right BD resource to assist you.
Online shopping for the life sciences industry
The online store is the easiest way to buy from BD Biosciences. It offers the convenience customers expect from online shopping, tailored for the life sciences industry. For example, approved online purchasers automatically see account-specific pricing for their orders. They can also review the details of past orders online, however they were placed, and reorder from their order history.
Even customers who don’t have purchasing authority can shop online with BD Biosciences. They can choose exactly the products they want by browsing or searching the online catalog. Then they simply save their Shopping Cart as a Shopping List and click Email to forward it electronically to their supervisor or purchasing agent. No more tedious spreadsheets or data transcription errors.
Shopping Lists
Viewing list prices
Visitors can self-register in order to see list prices of the full BD Biosciences online catalog. This option is available in the following countries: Belgium, Denmark, Finland, France, The Netherlands, Norway, Sweden, UK & Ireland.
Requesting a guest account
Customers without purchasing authority can request a guest account to view contract prices and add items to their Shopping Cart, save them as a Shopping List, and email them to an authorized purchaser. All guest accounts will automatically be granted order history and tracking access.
Requesting a purchasing account
Authorized purchasers have access to the full range of BD Biosciences’ online store tools and features. All purchasing accounts will automatically be granted order history and tracking access.
Order history and tracking
Guest users and purchasers can review and track all their orders, including those placed by phone, fax, online or through a BD Biosciences Customer Service rep.
Managing your account
Registered customers, guest users without purchasing authority, and authorized purchasers can easily manage their own account.
