|
Successful implementation of high-content analysis requires excellent technical support and application specific training.
Our BD associates have years of experience in:
- Cell biology
- High-content cell analysis
- Microscopy
- Imaging
BD is a global business offering exceptional regional support to our customers worldwide.
|
BD Bioimaging Education Center
This 2700-square-foot state-of-the-art training center houses two classrooms, a wet lab, a microscopy suite, a conference center, and common area with a refreshment center.
The center offers:
- Demonstration instruments
- Basic and advanced training classes
- "Getting started" courses
- Technical presentations
This center complements our existing training facilities in San Diego, San Jose, Billerica, Basel (Switzerland), and Tokyo (Japan).
Take a look at our course schedule, download a registration form, and read a sample course description.
Please contact your local sales rep for more course info or email bioimaging@bd.com
Technical Application Scientists
Our field-based technical specialists support customers' high-content applications worldwide. With many years of relevant cell analysis expertise, our PhD level scientists will ensure your success in implementing high-content cellular applications.
Custom BD Pathway™ software services
BD offers expert software scripting and optimization to support custom application development. If you are looking for custom high-content analysis research, our team of software and technical specialists are available to help you reach your goal.
Our custom software support includes:
- Feasibility study
- Product development
- Product training
- Product support
Please contact your local sales representative for further details.
|
Customer support
BD provides exceptional customer support through a combination of phone, email, web, and field support services. We also can monitor and view our customers' experiments from our site, allowing for rapid diagnosis and resolution of the situation at hand.
Warranty and Extended Service Contract options
The BD Pathway instruments include a one-year service contract providing repair and preventive maintenance. We offer multiple tiers of extended service contracts based on customer needs.
For additional information or to schedule training at your facility, contact the training coordinator at (301) 340-7320, ext. 220 (9:00 AM to 5:30 PM Eastern Standard Time).
|
